Virtual Visits

Boston Children’s Hospital offers virtual visits (also called telehealth or telemedicine visits) in most clinics. This allows patients and their families to have a medical appointment with their clinical care team via video from the comfort of their own home or another convenient location. This saves you time and travel costs while providing the same quality care as an in-person visit.

 

How virtual visits work

To have an appointment with your provider via video, you just need a mobile device, tablet, or computer with wifi connection.

Once the virtual visit is scheduled, you will receive a confirmation email with step-by-step instructions for downloading the virtual visits software to your device. On the day of the visit you can join the video appointment with your provider and discuss your care. You’ll even be able to see x-rays or lab results.

If you or your child has an appointment in one of our clinics, ask your provider if a virtual visit is an option for you.

Participating programs

We now offer virtual visits (video appointments) for care in most clinics and at all of our satellite locations. If you or your child has an appointment in one of our clinics, ask if a virtual visit is an option for care by contacting the clinic directly.

If you do not see the specialty you are looking for, please reach out directly to the program for more information.