Family Advisory Council

The Family Advisory Council (FAC) is made up of parents/caregivers of Boston Children’s patients as well as several Boston Children’s staff members. Our mission is to ensure that patients and families are engaged in all decisions that affect quality of care, safety and patient experience.

The goal of the Family Advisory Council (FAC) is to ensure that patients and families are engaged in all decisions that affect the quality of care, safety and the patient experience at Boston Children’s. FAC members engage with the hospital in 3 key ways:

Family advisory council advise

Advise & Share

Provide feedback at monthly council meetings and in focus groups, workgroups and committees.

Family advisory council partner

Partner & Support

Participate in hospital committees that are focused on the strategic and corporate goals of Boston Children’s.

Family advisory council drive

Drive & Lead

Identify and drive projects that are important to the FAC, working with hospital departments along the way.

 

Join the Family Advisory Council

If you would like to get involved with the Family Advisory Council, please contact us at FamilyPartnerships@childrens.harvard.edu or fill out our online form for more information. A member of our team will reach out to you regarding your interest and guide you through the application process which includes: completing an application, interviews with FAC members and hospital staff, a Volunteer Services orientation, and a Family Partners orientation.

 

Time Commitment

Monthly Family Advisory Council meetings are either Tuesday or Wednesday evenings from 6–8 p.m. at Boston Children’s Main Campus. We ask members to come in person, but allow for them to join by phone if they cannot come to a specific meeting.

Annual Reports

Under Massachusetts law, all Patient and Family Advisory Councils are required to write annual reports each year and to make them available to members of the public. Health Care for All, a Massachusetts-based organization dedicated to making adequate and affordable health care accessible to everyone, designs the template that Boston Children's Hospital must use to populate its annual report.

We invite you to read Boston Children's Hospital's Family Advisory Council Annual Reports: